A new approval threshold does not automatically determine what happens to pending requests. Using three sample requests, we show when to complete cases under the old rules, migrate them or restart them.
Read moreTicketing systems originated in the IT sector as systems for managing issue reports submitted by software users, and they continue to serve this purpose today—enhanced by the capabilities of modern technology. Other technology-intensive service industries closely related to IT, such as ICT, banking and finance, quickly adopted these solutions to manage customer requests efficiently. Naturally, these industries implemented ticketing alongside various other customer service solutions to ensure adequate support for less tech-savvy customers as well.
Read moreThe xFLOWer system offers solutions to more than 250 common business problems, from document management, procurement and HR processes to compliance and customer service tasks. This article shows how digitalization and automation can make business processes transparent, measurable and controlled. A key advantage of xFLOWer is its ability to accommodate customized organizational rules, adapting to how a business actually operates. Companies therefore gain not just software, but a complete solution framework.
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A business process is a structured set of activities and steps that a business or organization uses to achieve its intended results or objectives. These processes help businesses operate more effectively, increase efficiency, reduce the risk of errors, make better use of resources, and ensure that activities align with the company's strategic direction.
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Defining, assigning and continuously managing employee access rights is a critical aspect of business operations. Without clear controls, organizations face not only security risks but also the potential for wasted resources and hidden, unnecessary costs. This is why Identity Management is becoming part of everyday operations at a growing number of companies—a trend that NIS2 requirements may accelerate further.
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AI alone does not create business value—profit begins when we integrate it into workflows. xFLOWer helps turn artificial intelligence into real, tangible business value: faster customer service, more efficient HR, and automated procurement. AI without workflow is like a GPS without a map: you know which way is north, but you may not reach your destination.
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From 2025, archiving incoming electronic invoices is a legal requirement. xFLOWer's process-based support helps businesses meet this obligation.
Read morexFLOWer is a comprehensive workflow system designed to manage and optimize everyday business processes. Although it is not a dedicated compliance management tool, it automatically records every decision, change, and process step as part of its operation. This added benefit is particularly valuable during ISO, GDPR, NIS2, DORA, or ESG audits, where transparent, traceable, and structured data are the key to success.
Read morexFLOWer’s new feature automatically matches purchase orders, service completion certificates and invoices.
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In every area of life, we strive to find the best solutions—or at least those that best suit our needs. This applies whether we are buying a car, a house, or software. It is a natural and entirely understandable expectation. It also seems logical that choosing the right solution requires an understanding of the available options. How can we achieve this? By comparing the products and services on the market. Today, we have numerous resources for this purpose: online product reviews, comparison websites, and even manufacturers’ product descriptions and claims.
Read moreWe attended MAJOSZ Meetup 2025, which focused on the future of Hungary’s automotive industry and key issues in digitalization, automation and vocational training. In this article, we share leadership insights, industry examples and practical solutions from an xFLOWer perspective.
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Accelerate your autumn operations with workflow: common pitfalls, measurement, change management, integrations and a roadmap help turn the year-end push into a competitive advantage.
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