Comprehensive implementation support, including a needs assessment

During our initial meetings, we discuss your business requirements at a high level and introduce xFLOWer's services: process assessment, modeling, software capabilities, and process optimization.

For specialized areas, we involve experts to discuss your business requirements and available options. For simpler tasks, this mapping is completed in step 1.

We demonstrate a working xFLOWer software environment. Where possible, we tailor it to your specific requirements, using an existing workflow or a custom-built example.

We develop and present the available options over one or more rounds. The type of proposal depends on whether you need expert business analysis, a software solution, or both. You may not need a software solution (a workflow system) at all—business analysis alone may be sufficient. Alternatively, for a well-defined and thoroughly assessed business area, we may be able to recommend workflow software that is ready to deploy immediately. If a thorough process assessment is required before we can provide a software services proposal, we may prepare several proposals at different stages.

Defining legal and other terms, such as IT security, integration, migration, and licensing policy.

After the contract is signed, our experts assess your processes and requirements, and we incorporate their findings into the system we build. We identify opportunities to simplify operations, eliminate unnecessary duplication and bottlenecks, and pinpoint where data and information are lost within the process. We review the assessment findings with the client, then begin detailed business process mapping and/or development of the supporting IT system.

At the initial kickoff meeting, we review the entire process: what data needs to be entered into the system at each step, which documents need to be generated and when, and which steps can be automated. If there are multiple processes, we select the most important one first rather than building all applications at once.

Development and configuration are carried out in collaboration with the client. We hold weekly meetings to demonstrate and hand over the application as it develops, then use the feedback to guide our next steps. After approximately 2-4 weeks, we hand over the application for testing. Weekly consultations continue until testing is complete, typically 1,5-3 months from the start of the project. At go-live, we delete the test data, leaving only live master data in the application.

A business environment is rarely completely finished or designed to cover every eventuality, whether in terms of its mapped business processes or the IT systems that support them. Change is constant, driven by internal restructuring, regulatory changes, or simply the pursuit of greater efficiency. xFLOWer's workflow methodology allows us to adapt your existing business environment quickly and efficiently. Once a requirement has been agreed upon, the corresponding changes can sometimes be made available in the live IT system within minutes. If required, we continuously review and monitor your company's operations with you, working together to identify opportunities to improve efficiency.