Digital transformation used to be a rather hyped buzzword in the past years, yet its significance seems to have been underrated, as recent conclusions of the current COVID-19 pandemic suggests. Some companies are in the final hour from a digitalization perspective, while those successfully completing digital transformation might prosper as the markets are clearing up.
In today's post, we venture to analyse a measurement methodology applied by Amazon and discover the downsides of such one dimensional measurements. Amazon implemented a system to constantly observe warehouse employees and assess their performance. Yet, the system was given far greater power than it should have: it could automatically make decisions regarding employee performance, and also to apply detention - or even expel a given employee.
Szerencsére mára igen sok szervezetnek sikerült túllépnie a papír vezérelte folyamatok széleskörű alkalmazásán. Természetesen e folyamat - utóbb már digitális transzformáció néven - még mindig tart, viszont már látszik, hogy sok vállalkozás felismerte milyen előnyökkel jár a papír alapú ügyintézés modernizálása. De miért is lesz egy folyamat dokumentum vezérelt? Erről és ezen folyamatok automatizálásáról szól bejegyzésünk.
Project management tools and workflow systems show similarities in some respects, but there are more differences between them than at first glance. Let's explore the differences to learn what activities require a workflow system and what tasks should be managed in project management systems!
Put your IT systems on steroids with workflow and middleware solutions!
In many industries and in certain areas the lack of well trained, experienced workforce led to labor shortage - worldwide. This phenomenon raised salary expectations, primarily in functions requiring high level knowledge, high added value and professional experience. Thus, companies are under pressure to raise salaries, which not always can be covered by higher profit margins. In case companies start to raise their price, they will lose one of their most important competitive advantages and may eventually go out of business. Luckily there are certain areas in which the lack of appropriate workforce can be substituted with automated solutions.
When organizational development issues arise, many tend to view these methods and procedures as "toys" of the largest companies and comment on these like "It would not work for us" or "It only works for large enterprises". The above may be true in some cases, but there are many areas in which you can improve your business organization, and that will surely make operations more efficient and cost-effective. We have collected some of these solutions.
International research shown the direct impact of document management to the overall performance of businesses. Research have also proven the fact that document management by itself my not create additional value to the organization, while on the other hand, its impacts can be measured on overall business performance. Let's see the details with facts and figures!
In today’s post we aim at giving you insight about ticketing features which are beyond classic ticketing in many ways. These features increase ticketing efficiency exponentially - so join us in the exploration!
In case of B2B sales - especially for high added value products or services - sales cycles and therefore sales processes tend to be lengthy and complex. Since such sales processes occur among businesses, we focus on such processes in this post
As Fortune has reported recently, the two tech giants Facebook and Google were victims of a 100 million dollars fraud. The companies nearly lost this sum, however - according to their statements regarding - most of it was recovered. We would like to highlight a number of important facts in relation to this case. First, the invoice processes - and/or their management - could support the success of this fraud, second - and this is important - every company can be vulnerable to frauds like this, and third, such cases can be prevented by implementing comprehensive procurement and invoice processes, supported by robust workflow systems.
Oftentimes we are asked about how to choose the right ticketing system, and we are always happy to help our prospects and clients. To meet this need in large, we have put together a bunch of the most important aspects of our approach regarding ticketing systems, and what we have experienced, giving you a list of aspects worth considering when choosing a ticketing system.
Can you see through the oeprations of your business? You know exactly what happens and when in the organization? Learn more about increased transparency through process management!
In our "Keep your business organized" series, we've covered a number of issues that need to be addressed in order to make your business operations successful and sustainable. So far, we have been mostly driven by the principles of business efficiency, that is, we have focused on how to achieve better results with less expense. However, one of the most direct, thus measurable and tangible issues of decisive importance in terms of efficiency, namely costs, was not mentioned.
What could be worse than executing all services perfectly and yet, the client refuses to pay? Or tries to achieve discounts due to “poor performance”? Or maybe the client may try to avoid payment in whole this way. This can be solved by documenting and validating all our performance with our clients and partners.
At first glance, today's topic is not clearly related to this series. However, looking a little behind events (or sales figures) and trying to figure out why our customers buy only once, there are probably two reasons why they don't choose us again.
In our "Keep your business organized" series we have already covered some operative, process oriented issues and offered some solutions to these. So far we examined mostly management type processes, however in today's post we will discover the hidden costs and opportunities in sales processes, since in our view sales is one of the most important business functions. As a customer facing role, sales is the most visible to customers and is therefore determinative regarding customer satisfaction and shapes the goodwill of our company too.
Corporate decisions determine organizational performance and operational efficiency. Issues needing a decision might stop entire workflows, which will not continue until a decision is made. There may be some "little" things, for example, if you run out of raw materials, you need to get new supplies to continue working - in case there's no additional supply, work stops. This is true to many other workflows - let's see how can we better manage approvals, as key parts of decision making processes!
In our previous post, we explored contract management options as a first step toward eliminating corporate chaos. In this post, we're extending the capabilities of systematization, storage, and process approach to all your documents company-wide !
In our new blog series, we will show you a number of – process oriented – ways to keep your business organized, saving you time and energy while most often sparing money for your company. We will go through a number of aspects which may contribute to efficient business operations and may also decrease administration.
You have to know: the most dangerous enemy your business faces is not the fierce competition or hard-to-get clients or lazy subordinates (which will not help you prosper either, but this is a different story
Process editors are entirely different from other process visualization tools as processes visualised in these tools become real, working processes immediately after saving them. Hence, if you use a process editor instead – or besides – a process drawing tool (such as DRAW.IO or Evolus Pencil) you will end up with a real, functioning workflow which you can use.
Real thrill just begins, considering that after becoming able to model and draw your processes, you will be able to see through your company better than the majority of company owners. However, it leads us to the next question: What shall we do with the ready process drawings or refined process models?
Today we have a look into the world of professional flowchart tools to see options for process drawing.
The standard process drawing is a wide - known and also widely accepted method to visualize complex business processes in a unified structure that provides a transparent framework for understanding business processes. In short, the process drawing enables us to visually comprehend what is happening in the process.
As we saw in our previous post, it is not an easy task to identify business processes, their steps, participants, responsibilities and deadlines.
At the same time it is not impossible to perform such identifications, considering the fact that it is needed in order to ensure smooth operations and avoid daily tasks becoming "cash cemeteries".
As promised in our previous post, we now examine how exactly can you identify and model the activity chains which are present at your company.
In our previous post we looked through the formation and advancement of processes and also concluded that all businesses are operating based on business processes.
In our previous post, we reviewed some interpretations of business processes and through a simple example we saw that in reality almost all company activities can be described as business processes.
Today's post is the first part of a seven part series, dedicated to provide insight into the realm of business processes from the fundamentals to the most sophisticated solution which might require serious IT background.
It may seem incredible, but in production and other related management areas started to define and use „business processes” as early as the 1700s in Europe, as written evidence shows.
